Customer Support
Straightforward shipping information and a clear return process, backed by responsive support from the C&Z Parts team.
Returns Policy
You may return most new, unopened items within 30 days of delivery for a full refund. We’ll also pay the return shipping costs if the return is a result of our error, such as receiving an incorrect or defective item.
You should expect to receive your refund within four weeks of giving your package to the return shipper, although in many cases you will receive it more quickly. This period includes return transit time, processing after receipt, and the time required by your bank to process the refund.
If you need to return an item, please contact us with your order number and details about the product. We will respond with return instructions.
Shipping
We can ship to virtually any address in the world. Restrictions may apply to certain products and international destinations.
When you place an order, we estimate shipping and delivery dates based on product availability and the shipping options you choose. Depending on the provider, estimated shipping dates may appear with your available quotes.
Shipping rates for many products are weight-based. To reflect carrier policies, weights may be rounded up to the next full pound.